IT Systems Administrator

Rose Paving LLC

IT Systems Administrator

About the Company

Rose Paving LLC, a multi- million- dollar company, leads in providing complete parking lot management solutions to commercial and industrial properties nationwide. Services include asphalt patching; asphalt reconstruction; asphalt resurfacing; sealcoating; cracksealing; concrete maintenance including installation and repair of concrete curbs, walks, and pads; storm sewer repair and installation, lot marking, and green paving solutions.

Established in 1974, Rose Paving LLC is a privately held company that maintains its corporate headquarters in Bridgeview, Illinois, with offices in Streamwood, IL, Denver, CO, Atlanta, GA, Santa Fe Springs, CA, Tampa, FL, Phoenix, AZ, Nashville, TN, Houston, TX, and multiple office locations in the Mid-Atlantic Region. We are proud to report that because of our expertise, dedicated employees, and loyal customers, Rose Paving has been the recipient of numerous awards and honors. We are considered to be the leaders in our industry and have a staff of over 600 employees. As a company, we continue to make great strides in exceeding industry, customer, and employee expectations.

Job Description

As an IT Systems Administrator at Rose Paving, LLC, you will serve as the primary IT contact, providing support to our internal customers and maintaining our national IT systems from Tampa, FL, as part of a national remote team. You will be directly responsible for all aspects of our internal end-user laptops and mobile devices, as well as the resolution and triage of IT tickets. Your role involves working in a highly virtualized Microsoft Azure environment, which includes managing On-Premises Active Directory, Azure AD, Microsoft Dynamics 365, Microsoft SharePoint, Microsoft Teams, Microsoft Business Central, and Office 365. As a national sales and operational company with 11 office locations and over 500 employees, we pride ourselves on being one of the most technologically advanced companies in our industry. Join our team of IT professionals who are proud to work for a company at the forefront of parking lot maintenance.

Responsibilities:

• Work in an environment focusing on assigned support service requests keeping internal customers informed on status
• Handle daily technical support activities on desktop support, data network, server and mobile devices
• Interact with staff on desktop problems and their resolution
• Maintaining network security, business continuity, records and documentation, and vendor relationships
• Review system logs and respond /resolve system events
• Monitoring, maintaining, supporting and optimizing all networked software and associated operating systems across the US
• Interface with support vendors to resolve operating system issues
• After-hours Primary/Secondary support as required
• Setup desktop computers and peripherals and test network connections (various internet browsers) and proper functioning of computer systems and software for various applications and programs
• Evaluate applications and software patches for desktop applications to solve desktop issues
• Troubleshoot computer peripheral devices like printers and resolve associated problems.
• Manage Active Directory Domain & Azure AD, including user accounts/rights/permissions, group policies, etc. Includes Microsoft Intune
• Review and troubleshoot monitored backup failures and test recovery
• Perform hardware/software updates/upgrades as required to maintain a secure and healthy network

Minimum Qualifications:

• Associate Degree in an information technology or related field, or demonstrated comparable experience
• Microsoft Certified: Azure Fundamentals AZ-900
• Overall, 3-5 years' experience in a Systems Administrator role with in-depth, hands-on experience in the following technology areas:
  • System and application monitoring using an enterprise monitoring system
  • Administering Veeam backup systems
  • Administering solutions in Microsoft Azure
  • Administering Microsoft Dynamics in 365 environments
  • Administering Microsoft SharePoint in 365 environments
  • Strong troubleshooting skills
• Working knowledge of:
  • Teams for Business
  • SIP and IP voice communications
  • Microsoft Dynamics 365
  • Microsoft Dynamics Business Central

Competencies:

• Very Strong Customer service skills
• Analytical skills
• Organizational and planning skills
• Ability to work alone or in a team setting
• English written and verbal communication skills

About the Infrastructure

Technology at Rose Paving consists of a modern, cutting edge IT environment running the Microsoft stack and utilizing best of breed hardware and software solutions. The core infrastructure utilizes virtual server technology supporting 11 offices in the United States. Core switching, and routing is with industry-best equipment and connected via a hybrid of enterprise site-to-site/site-to-azure VPNs, and private circuits. We utilize some of the most advanced cyber security tools and approaches available to help keep our environment safe and protected. As we continue to grow, we strategically look for innovative ways to enhance Rose Paving's IT solutions.

Contact
Rose Paving LLC
7300 W. 100th Place
Bridgeview, IL 60455

www.rosepaving.com

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